Welcome to store.trilexfix.com. By shopping with us or using our site, you’re agreeing to the following terms. We’ve done our best to keep things straightforward — if you have any questions, just reach out.

1. Orders & Payments

We accept most major payment methods: Visa, MasterCard, Discover, American Express, Venmo, Klarna, and more. Orders must be paid in full before they’re processed. If there’s an issue with your payment, we’ll reach out to sort it out before shipping anything.

2. Shipping & Delivery

We usually ship via USPS Priority or similar tracked options. Shipping times vary, but we’ll always do our best to get your order out promptly. Once your package leaves our hands, we’re not responsible for delays or losses caused by the carrier — but we’ll absolutely help you file a claim if something goes wrong.

3. Returns & Refunds

For New Items:

  • Returns are accepted within 14 days of delivery.
  • Items must be unused and in original packaging.
  • You’ll be responsible for return shipping costs unless the item arrived damaged or incorrect.
  • A refund will be issued once we’ve received and inspected the item.

For Refurbished or Custom Items:

  • All sales are final unless the item is defective on arrival.
  • If something’s wrong, reach out within 7 days and we’ll make it right.

4. Warranties

Some products come with a limited warranty — if so, it’ll be listed on the product page. If your item stops working under warranty, contact us and we’ll guide you through the repair, replacement, or refund process.

5. Product Listings

We do our best to make sure all product descriptions, prices, and photos are accurate — but mistakes happen. If we catch a pricing or detail error after you’ve placed an order, we’ll reach out to confirm how you’d like to proceed.

6. Limitation of Liability

We’re not responsible for indirect damages or losses from using our products. If a product is defective, our liability is limited to repair, replacement, or refund of the original purchase price.

7. Account Responsibility

If you create an account with us, you’re responsible for keeping your login info secure and for all activity under your account.

8. Privacy

We respect your privacy. We never sell your data. For full details, check out our Privacy Policy or main site privacy policy.

9. Updates to These Terms

We may update these Terms occasionally. Any major changes will be posted clearly on our site. By continuing to use the store after changes are posted, you’re agreeing to the updated terms.

10. Questions?

Need help? Reach out anytime: